Privacy Policy
Last updated: 1 January 2026
Beyond is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website, you consent to the practices described here.
1. Information We Collect
We collect information that you provide to us and information that is generated automatically when you use our website.
- Details you give us, such as your name, email address, delivery address and phone number.
- Order and payment information needed to process your purchases.
- Technical data such as your IP address, browser type, device and pages visited.
2. How We Use Your Information
We use your personal information to operate our business and provide you with our products and services.
- To process and deliver your orders and manage your account.
- To respond to your enquiries and provide customer support.
- To send you updates, offers and news where you have opted in.
- To improve our website, products and overall customer experience.
3. Cookies
Our website uses cookies and similar technologies to remember your preferences, keep your cart, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect how the site works.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who help us run our business — such as payment processors, delivery partners and technology providers — and only to the extent necessary to perform their services. We may also disclose information where required by law.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access, using appropriate technical and organisational measures. No method of transmission or storage is completely secure, but we work to keep your data safe.
6. Your Rights
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it, subject to any legal obligations we have to retain it. To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites, including payment providers. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@beyond.com.